Policies & member documents

1. Unmanned studio and voluntary participation

Accurate Athlete, LLC operates an unmanned studio in Vancouver, Washington. There is no continuously present on-site staff member, trainer, medical professional, or safety monitor. Staff may not be available to provide immediate assistance.

I voluntarily choose to use the studio and services offered to me, including Styku 3D body scanning, Demotu movement or gait assessment, and related digital assessment tools. Participation is voluntary, and I may stop an activity at any time.

2. Risks

I understand that standing, turning, following movement instructions, and taking part in a physical assessment can involve risks. These may include slips, trips, falls, muscle strains, sprains, discomfort, imbalance, an adverse physical reaction, or injury related to equipment malfunction or misuse. The actual risks depend on the activity and my individual condition.

I understand that scan results and movement assessments are estimates and may be affected by positioning, movement, equipment, or software.

3. Health and safety responsibility

I am responsible for deciding whether I can safely participate. I will not begin or continue an activity if I feel dizzy, ill, in pain, unsteady, or otherwise unsafe. I will stop and seek appropriate assistance if a concern arises.

Accurate Athlete does not provide medical diagnosis, treatment, physical therapy, emergency medical services, or a substitute for advice from a licensed health professional. I should consult a qualified health professional about medical concerns before participating.

4. Instructions and minors

I will follow posted safety instructions and digital guidance, use scanning equipment only as instructed, and report a problem through the contact method provided by Accurate Athlete.

A minor may use the studio or a service only when Accurate Athlete has approved the visit and the minor is accompanied by a parent or legal guardian. A parent or guardian is responsible for supervising the minor and reviewing applicable service-provider age requirements. Some scanning services may have additional age restrictions.

5. Assumption of risk and limited release

I knowingly assume the ordinary and reasonably foreseeable risks that are inherent in my voluntary participation, including the risks described above.

To the fullest extent permitted by applicable law, I release Accurate Athlete, LLC and its owners, employees, contractors, and representatives from claims for ordinary negligence directly arising from those inherent participation risks. This release does not apply to gross negligence, reckless or intentional misconduct, or any claim or right that applicable law does not allow me to waive.

6. Limited responsibility for third-party claims

To the extent permitted by law, I agree to be responsible for a third-party claim to the extent it is directly caused by my intentional misconduct or material violation of a safety rule. I am not responsible under this section for a claim to the extent it is caused by Accurate Athlete’s conduct or by a condition for which I am not responsible.

7. Scan information and privacy

A body or movement assessment may involve measurements, posture or movement information, timestamps, and scan imagery or recordings. Accurate Athlete’s Privacy Policy describes how this information is collected and handled and identifies the service providers used for these assessments.

This waiver does not replace the Privacy Policy or waive privacy rights that cannot be waived by law.

8. No guaranteed results

Accurate Athlete does not guarantee a particular fitness result, injury prevention, a specific level of scan accuracy, or uninterrupted availability of equipment or technology. An assessment is informational and is not a diagnosis.

9. Governing law and severability

This agreement is intended to be governed by Washington law, subject to any mandatory law that applies. If a provision is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

1. Membership plans and fees

Accurate Athlete may offer monthly or annual recurring memberships, scan- or session-based packages, and pay-per-use services. The price, billing cycle, included services, and any plan-specific limits are shown when you purchase. The purchase details for your plan control if they differ from this general description.

2. Billing and price changes

When you enroll in a recurring membership, you authorize Accurate Athlete or its payment provider to charge the payment method you provide on each billing date until you cancel under Section 5. You are responsible for keeping payment details current. Access may be suspended for an unpaid balance.

Accurate Athlete will provide at least 30 days’ notice of a membership price change. The new price applies on the date stated in the notice.

3. Access and member responsibilities

A membership provides nonexclusive, revocable access to the services included in the purchased plan, which may include the unmanned studio, Styku body scans, Demotu movement assessments, and related digital services. Access is subject to studio hours, safety instructions, availability, and these terms.

You agree to use access credentials only for yourself, not to let an unauthorized guest enter, follow posted instructions, avoid tampering with equipment, and report damage or a malfunction. You are responsible for damage directly caused by your misuse or intentional conduct.

4. Health, safety, and minors

The studio is unmanned and does not have continuously present on-site staff or medical personnel. You are responsible for deciding whether an activity is safe for you and for stopping if you feel unwell or unsafe. The services do not provide medical diagnosis or treatment.

A minor may use the studio or a service only when Accurate Athlete has approved the visit and the minor is accompanied by a parent or legal guardian. The parent or guardian must supervise the minor and check any additional age or consent rules that apply to a third-party scan service.

5. Cancellation and refunds

You may request cancellation by sending a written request to support@accurateathlete.com or by using the designated cancellation option in your member account portal. Unless the plan says otherwise, cancellation takes effect at the end of the current billing cycle; charges due before that date remain payable.

Unless a posted refund policy or the law requires otherwise, membership fees are nonrefundable. Unused sessions or scans do not roll over unless the purchased plan expressly says they do. No refund is issued for access terminated because of a violation of these terms, except where required by law.

6. Scan services and personal information

Using scan services requires the collection and processing of assessment information described in the Privacy Policy. You may withdraw consent where applicable, but doing so may make a scan service unavailable. The Privacy Policy identifies Styku, Demotu, Stripe, the member portal, and other relevant providers.

7. Suspension or termination

Accurate Athlete may restrict or terminate access for nonpayment, unsafe or disruptive conduct, misuse of access credentials, damage to property, or a material violation of this agreement or posted safety rules. Where practical, Accurate Athlete will explain the reason and provide a way to contact support.

8. Changes, governing law, and entire agreement

Accurate Athlete may update this agreement and will update the posted version and effective date. Material changes may be communicated by email or through the member portal. Continued use after a change takes effect may constitute acceptance where permitted by law.

Washington law governs this agreement, subject to mandatory law that applies. This agreement, the Terms of Service, the Privacy Policy, the applicable purchase details, and any separately accepted waiver describe the membership relationship. If a provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law.

1. Who we are and what this policy covers

Accurate Athlete, LLC operates an unmanned assessment studio in Vancouver, Washington. This policy describes information handled when you use our website, member portal, facility, Styku body scanning, Demotu movement assessment, or related services.

The providers’ own privacy notices also apply to information they process directly.

2. Information we may collect

Depending on the service you use, information may include:

• Account and contact information: name, email address, phone number, date of birth, account identifiers, and login information.
• Body and movement assessment information: body shape and measurements, posture and alignment, gait and movement patterns, range-of-motion metrics, scan imagery or recordings, and assessment timestamps. Some information may be treated as biometric, health-related, or sensitive personal information under applicable law.
• Facility and device information: access timestamps, service or equipment interactions, IP address, browser or device type, app version, and other technical logs.
• Payment and purchase information: billing details, transaction history, and payment status. Stripe processes payments; its notice explains how it handles payment information.
• Communications: messages and requests you send to Accurate Athlete through the member portal, email, or other support channels.

3. How we use information

We use information to provide scans and assessments; create reports and progress history; manage accounts, bookings, memberships, payments, and support; maintain studio safety and service availability; troubleshoot issues; improve our services using aggregate or de-identified trends; communicate service and account information; and comply with legal obligations.

We do not send marketing communications unless you have given the required consent. We do not sell or rent personal information.

4. Service providers and external services

We use service providers to deliver the website, member portal, scans, payments, and support. Their own privacy notices describe their direct processing and any further providers they use.

• The App You Want (member portal): The member portal is hosted at apps.theappyouwant.com. Its operator’s privacy notice describes information submitted through the portal and its hosting and service providers. Read its privacy policy
• Styku (body scanning): Provides 3D body-scanning services and may process scan images, measurements, and related account or usage information as needed to provide the service. Read Styku’s privacy policy
• DEMOTU Inc. (movement assessment): Processes movement recordings and assessment information to provide movement analysis. Its privacy notice says derived movement data may be used in de-identified form to improve its service. It also describes an optional user setting for identifiable movement data and recordings; this policy does not claim that the optional setting is enabled. Read Demotu’s privacy policy
• Stripe (payments): Processes payment transactions and related payment information. Read Stripe’s privacy policy
• Replit (website hosting and analytics, if enabled): Hosts this website. If Replit analytics is enabled for the published site, Replit’s Umami analytics may receive page views and interaction events. Accurate Athlete’s custom event properties can include page path, link placement, contact method, service interest, or package name; they do not include names, email addresses, phone numbers, or message contents.
• Google Fonts (font delivery): Delivers fonts used by this website. A font request may expose technical request information such as your IP address and browser details to Google. Read Google’s privacy policy

5. Sharing, storage, retention, and security

We may disclose information to the service providers described above, when you direct or authorize us to do so, when required by law, or as part of a business transfer. We retain information for as long as reasonably needed to provide services, maintain accounts and records, meet legal obligations, and resolve disputes. Retention periods may differ across providers.

You may contact us to request deletion. We will review and respond to the request, subject to legal obligations and the limits of systems operated by third parties. Each provider may have its own deletion process.

We use safeguards intended to protect information, but no online service can guarantee complete security. Specific technical practices vary by provider; review the linked provider notices for their descriptions.

6. Your choices and privacy rights

Depending on applicable law, you may be able to request access to, correction of, deletion of, or a portable copy of personal information, or withdraw consent for certain processing. A request to withdraw consent may make a scan or related service unavailable. Contact support@accurateathlete.com to make a request. We may need to direct you to a provider for information it controls.

7. Minors

A minor may use the studio or a service only when Accurate Athlete has approved the visit and the minor is accompanied by a parent or legal guardian. A parent or guardian must review and authorize the minor’s participation and may contact us about the minor’s information. Third-party services may impose additional minimum-age or consent requirements; some services may not be available to every minor.

8. Cookies, analytics, and third-party links

This website loads fonts from Google Fonts. Replit analytics may be enabled when the site is published; if enabled, it may collect page-view and interaction information as described above. Your browser settings can control some cookies and external requests. The member portal and scan providers may use their own cookies, logs, or app technologies under their separate privacy notices.

Links to third-party services are provided for convenience. Their privacy practices are governed by their own notices.

9. Changes and contact

We may update this policy by changing the posted version and effective date. We may notify members of material changes by email or through the member portal.

Privacy and legal questions: Accurate Athlete, LLC, Vancouver, Washington. Email support@accurateathlete.com or call (503) 568-1388.

1. Acceptance and eligibility

These Terms govern your use of Accurate Athlete, LLC’s website, member portal, unmanned studio, body scanning, movement assessment, and related services. By creating an account, entering the studio, or using a service, you agree to these Terms, the Privacy Policy, and any applicable membership agreement or waiver.

Adults may use the services subject to these Terms. A minor may use the studio or a service only when Accurate Athlete has approved the visit and the minor is accompanied by a parent or legal guardian. A provider may impose additional age or consent requirements.

2. Services

Services may include Styku 3D body scans, Demotu movement or gait assessments, assessment reports, progress tracking, coaching or related services, and access to a digital member portal. The facility is unmanned; no on-site employee or medical professional is continuously present.

3. Accounts and responsibilities

You agree to provide accurate account information, keep your login credentials secure, notify us of suspected unauthorized access, follow safety instructions, use services only as intended, and report a malfunction or safety concern. You are responsible for activity under your account to the extent caused by your failure to protect your credentials.

4. Facility rules

You may not share access credentials or admit an unauthorized guest; tamper with scanning equipment or security systems; record or photograph another visitor without permission; harass or endanger others; damage property; interfere with service operations; use the facility while impaired; or use the services for unlawful purposes. We may suspend access for a safety concern or material rule violation.

5. Scanning, assessment data, and third-party services

Using scan services may involve the collection and processing of body measurements, movement data, recordings, imagery, and related technical information. Our Privacy Policy identifies the providers used and links to their privacy notices. Third-party services are also subject to their own terms and privacy practices.

The Demotu privacy notice describes use of de-identified movement data to improve its service and an optional setting for identifiable reuse. Review the provider’s notice and settings before using that service.

6. Membership fees and payments

Membership fees, billing cycles, included services, cancellation, and refunds are described in the Membership Agreement and the purchase details shown when you buy. Payment transactions may be processed by Stripe. You agree to pay applicable charges and keep payment information current.

7. No medical advice or guaranteed results

Assessments and coaching are informational and are not medical diagnosis, treatment, or physical therapy. They do not replace advice from a licensed clinician. Consult a health professional before beginning an activity if you have a medical concern. We do not guarantee scan accuracy, fitness outcomes, injury prevention, or uninterrupted availability.

8. Intellectual property and service availability

Accurate Athlete and its licensors retain their rights in their names, marks, site content, and materials. Third-party platforms retain their own rights. You may not reverse engineer, modify, interfere with, or use automated tools to extract data from a service. Services may be unavailable or restricted for maintenance, safety, or reasons outside our control.

9. Suspension, termination, and updates

You may stop using the services and may request account cancellation through support or the member portal. We may suspend or terminate access for a material violation of these Terms, unsafe conduct, damage, or unpaid charges. We may update these Terms by posting a revised version and effective date; material changes may also be communicated by email or through the member portal.

10. Risk, liability, and third-party claims

Use of the studio and assessment services involves risks described in the Liability Waiver. To the fullest extent permitted by law, Accurate Athlete is not liable for indirect or consequential losses arising from your use of the services. To the extent permitted by law, Accurate Athlete’s total liability for a claim will not exceed the amount you paid to Accurate Athlete in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited, including liability for gross negligence, reckless or intentional misconduct, or other non-waivable rights. To the extent permitted by law, you are responsible for third-party claims directly caused by your intentional misconduct or material violation of these Terms, excluding the portion caused by Accurate Athlete.

11. Governing law, severability, and contact

Washington law governs these Terms, subject to mandatory law that applies. If a provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law. These Terms, the Privacy Policy, the Membership Agreement, applicable purchase details, and any separately accepted waiver describe the services relationship.

Questions: Accurate Athlete, LLC, Vancouver, Washington. Email support@accurateathlete.com or call (503) 568-1388.